At mario888, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
Our comprehensive approach to keeping your data safe at all times
All data transmitted between your device and mario888's servers is protected by 256-bit SSL encryption — the same technology used by Malaysia's leading banks such as Maybank and CIMB. No third party can intercept your information while it is in transit.
Your personal data is stored on secure servers with strict access controls. Only authorised personnel may access your data — and every access is logged in an audit trail that is reviewed on a regular basis.
Two-factor authentication (2FA) is available for all mario888 member accounts. Our system automatically detects suspicious login attempts and blocks unauthorised access in real time.
Mario888 has never and will never sell, rent, or transfer your personal data to third parties for marketing or commercial purposes without your explicit consent. This is a commitment we will not compromise on.
You have the full right to access, correct, transfer, or request deletion of your personal data at any time. The process is straightforward — contact us and we will respond within 72 hours.
Mario888 complies with applicable data protection laws, including Malaysia's Personal Data Protection Act 2010 (PDPA) and international standards. This policy is reviewed and updated regularly to ensure ongoing compliance.
For privacy enquiries, email us at support@mario888.click
This Privacy Policy is published by mario888 ("we", "the Company", "the platform") to clearly and transparently explain how we handle the personal information you provide or that we collect when you use mario888's services in Malaysia.
This policy applies to all users of the mario888 platform — including website visitors, registered members, and anyone who interacts with our platform via the website, mobile app, or other communication channels such as live chat, WhatsApp, and email.
📌 Important Note: By using mario888's services, you agree to the collection and use of your information as described in this Privacy Policy. If you do not agree, please discontinue use of our platform. We respect your decision.
This policy is to be read together with mario888 Terms & Conditions and other related documents. In the event of any conflict, this Privacy Policy shall prevail in matters relating to the processing of personal data.
Mario888 collects various types of information to provide, improve, and protect our services. The following are the categories of information we may collect:
| Data Category | Examples of Information | Collection Method |
|---|---|---|
| Basic Personal Information | Full name, date of birth, MyKad/passport number | Account registration & KYC |
| Contact Information | Mobile number, email address | Registration & profile updates |
| Financial Information | E-wallet account numbers, bank name, bank account numbers | Deposit & withdrawal process |
| Identity Verification Data | MyKad image (front & back), verification selfie | Mandatory KYC process |
| Gaming Activity Data | Betting history, wins, losses, play duration | Collected automatically during use |
| Technical Data | IP address, device type, web browser, OS | Automatically via cookies & logs |
| Communication Data | Live chat transcripts, support emails, WhatsApp records | When you contact us |
We only collect information necessary for the purposes specified. We do not collect data that is excessive or irrelevant to the services we provide to you as a mario888 member.
Mario888 uses your personal information solely for legitimate, specified purposes. The following are the primary purposes for which we process your data:
💡 Note: We apply the principle of "minimization" data — we only process data that is strictly necessary for each specific purpose. We will not process your data for any other purpose without informing you in advance.
We understand that your trust depends on how we handle your data. Mario888 does not sell, rent, or transfer your personal data to third parties for their own commercial purposes.
However, there are limited circumstances in which we may need to share your information:
All third parties with whom we share data are required to maintain security and confidentiality standards equal to or higher than those of mario888.
Mario888 continuously invests in security infrastructure to ensure your data remains protected at all times. Key security measures we have in place:
⚠️ Important Reminder: While we take all reasonable precautions, no security system is 100% foolproof. You also play an important role by keeping your password confidential and never sharing your login credentials with anyone, including individuals claiming to be mario888 staff.
In the event of a data security incident involving your personal data, mario888 is committed to notifying you within a reasonable timeframe after confirming the incident, in accordance with applicable legal requirements.
As a mario888 member residing in Malaysia, you have the following rights regarding your personal data, in accordance with the Personal Data Protection Act 2010 (PDPA) Malaysia:
You have the right to request and receive a copy of the personal data we hold about you. We will provide this information in a readable format within 30 days of receiving your request.
If your personal data is inaccurate or incomplete, you have the right to request a correction. We will update the information within 14 days of verification.
In certain circumstances, you may request the deletion of your personal data. We will consider such requests in light of our legal obligations to retain certain records.
You may object to the processing of your personal data for direct marketing purposes at any time. We will honour your objection and cease processing for that purpose immediately.
You have the right to receive your personal data in a structured, machine-readable format, and to transfer that data to another data controller where technically feasible.
In certain circumstances, you may request that we restrict how we process your data — for example, while we are verifying the accuracy of data you have disputed.
To exercise any of the rights above, please contact mario888's Privacy team by email at support@mario888.click or via live chat. We will acknowledge your request within 24 hours and resolve it within the timeframe required by law.
Mario888 uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website.
| Cookie Types | Purpose | Duration |
|---|---|---|
| Required for core platform functions — login, gaming sessions, and security. Cannot be disabled. | Session / 30 days | |
| Saves your preferences such as language, display settings, and remembered login. | 90 days | |
| To help us understand how you use the platform for improvement purposes — this data does not identify individuals. | 1 year |
You can manage your cookie settings through your web browser at any time. However, disabling essential cookies may affect the functionality of the mario888 platform and your overall experience.
Mario888 is a platform exclusively for adults aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
If we determine that a registered user is below the permitted age, the account will be terminated immediately and all associated data will be deleted from our systems within a reasonable timeframe, unless retention is required by law.
🛡️ To Parents & Guardians: If you believe your minor child has registered an account on mario888, please contact us immediately at support@mario888.click. We will take prompt action to close the account and delete all associated data.
Your personal data is primarily stored on servers located in Asia. In certain circumstances, data may be processed or stored outside Malaysia — for example, when using third-party service providers that operate globally.
When international data transfers occur, mario888 ensures that:
We retain your personal data for as long as your account is active or as needed to provide services to you. Once an account is closed, we will retain certain data for the period required by law (typically 7 years for financial records) before secure deletion is carried out.
We welcome any enquiries, feedback, or complaints regarding how mario888 handles your personal data. Our Data Protection Officer (DPO) team is ready to assist you.
To reach us regarding privacy:
We are committed to responding to all privacy-related enquiries within 72 hours on business days. For formal data rights requests, the resolution period is 30 calendar days from the date a completed request is received.
If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia or the relevant regulatory authority in your jurisdiction.
This Privacy Policy will be updated from time to time to reflect changes in our practices or legal requirements. Any material changes will be communicated to you via in-platform notifications or email. The "Updated" date at the top of this document indicates the date of the most recent revision.
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